Having worked in or been around the service industry for many years, our team understands the various touch points that can collide and cause friction in a service environment. Between customers, employees and product, there are lots of moving parts that require traction, guidance and transparence. Our solutions are designed to do just that.
Did you know that we are known as the inventors of today’s popular valet parking technology ? Industry experience and reputation is why our valet parking solutions remain second to none to this day. Turns out that it makes sense to account for millions of dollars in inventory, zippy valet drivers, trusting customers and the money changing hands between them. More
Let your customers use their loyalty points to pay for services and upgrades, promote their place in line based on tier or VIP status. Our multitude of gaming and hotel management system interfaces will allow you to create a seamless customer experience. More
When they’re coming, it’s time to get them in fast. Our mobile event app is designed to process cash and credit in-lane upon arrival, with a minimum number of key-strokes. Very simple and straight forward. More
CVPS is a valet parking management application deployed at over 800 client locations in seven countries. First developed and deployed in 1996, the CVPS application single-handedly created the valet parking technology industry, and has provided our clients with a demonstrated return on investment for over twenty years.
The CVPS team has a history as valet parking service providers, and not only offers a first-class product, but also intimately understands the valet parking business, and offers our clients a knowledge and experience base unrivaled in the industry.
More importantly is CVPS’ relentless focus on the happiness of our clients. We will be there in the valet trenches until your operation is running in top shape, but but don’t take our word for it – ask our customers!
University of Michigan super-fan with wanderlust, John Daniels has over 25 years of parking industry expertise. He has held various key management positions that have led him to the position he holds today: Our very own Group Therapist.
John lives in Cincinnati with his wife and three children and their dog, Jack. In his leisure time, he enjoys golf, hunting, playing basketball, travel and University of Michigan sporting events of any kind.
Jeff Meade was born on the West Coast (San Diego) and grew up on the Left Coast (Philadelphia). He is “jack of all trades” when it comes to working with his hands. Former artist, nightlife DJ (going on 14 years), trained pastry chef, and collector of watches and fine whisky. When not busy on the daily grind, Jeff can be found taking in the scenery and searching for inner peace and relaxation.
With over 20 years of hospitality experience, Kevin Meyer understands what it takes for an operation to run efficiently while keeping clients happy. He believes that keeping things PEC (Personal, Easy, and Consistent) is the key to a successful business and a happy life. Residing in South Florida with his wife and 3 daughters, he enjoys playing golf and fishing, which is interesting because neither are personal, surely not easy, and definitely not consistent.
Ken has over a decade of successful experience in both Sales and Operations Management. He is extremely knowledgeable with both the back and front end of CVPS, having previously worked with us as an Installation/Support Technician for about four years. More recently, he has gained valuable front-end experience working in the field as a General Parking Manager overseeing seven parking facilities that utilized both Valet Operating Systems and Self Parking Systems/PARCS. Most recently, Ken continued his Hospitality and Business development as a General Manager of a fast-paced restaurant where he successfully increased revenue and implemented a customer focused training program for his staff. Outside of work, he enjoys video games, home automation projects, and working on cars.
Sarah Dutra escaped the circus performing life to put her flexibility skills into multi-tasking for the CVPS team since 2005. She enjoys wearing wild costumes more than regular clothes and can frequently be found in town dressed as a pirate. Mother of 2 beautiful daughters and grandmother to one grandson who she has nicknamed Noodle. Sarah takes her wine and fire dancing very seriously, just not at the same time.
Favorite Quote: "Simple minds are easily amused" —Mary Pat Adams (to which she replied: I love bubbles!)
Emily Babich is a finance-loving bean counter by day and head honcho of her family by night. Happily married to her high school sweetheart and has two incredibly beautiful children. She loves the outdoors and being in nature. Believes that though there is no wi-fi in the forest, you will find a better connection. All-time favorite thing to do is make people happy and laugh. Having a sense of humor is a number one in her books!
Favorite Quote: “I love people who make me laugh. I honestly think it’s the thing I like most, to laugh. It cures multitude of ills. It’s probably the most important thing in a person” – Audrey Hepburn
Curtis Hunton was born way after the time he should have been. He’s a cowboy born in the technology era, and his word and honor mean more to him than anything. When he wasn’t riding 2,000lb bulls both as an amateur and professional, he found he loved electronics. Gained his electronics knowledge from the Navy and worked 10 years fixing “things” in a place he can’t talk about. Had a great opportunity to run the famous “Fountains of Bellagio”. Unfortunately, being in an office just didn’t suit his love for roaming (the range?). Loves going from place to place to resolve issues, figuring out how things work, and fixing them or making them work one way or another. First and foremost, he’s a dad and husband, but also golfs, reads when he can (tech and fantasy). He can’t wait to find a fishing hole, loves to play sports, enjoys running (when his body stops breaking), and tinkers in programing and electronics. One day, he’ll make that cattle-drive if it kills him!
Mark Daneshvar has had a love of computers since the age of 5. His beloved father, who was a developer, decided to use an old i386 computer as a permanent babysitter. He is now a self-proclaimed “sociable geek” with over 500 friends on Facebook. Mark’s love for all things digital is rivaled by his love of riding his motorcycle. Mark lives in MN and anxiously awaits the cold chill of winter to be over so that he can once again be free with the asphalt. Mark is gifted with a beautiful and loving daughter and an awesome dog.
Joannie Fowler was groomed to provide outstanding customer service by both the Detroit auto industry as well as Canada’s physical therapy branch. Listening with compassion, getting to root issues, and directing flow of brilliance from the technical support team back to the clients is what it’s all about for her. A natural at rescuing those in need, she utilizes those skills by rescuing dogs from abusive homes and rejuvenates her soul in the remote wilderness whenever possible.
Evan Simonenko loves to travel, meet new people, and explore new food venues. He has a passion for golf, astronomy, and anything electronic. He loves spending time with his awesome son, and his wife, who tolerate him being lost in space all the time. He is always willing to go to new lands in hopes of finding the perfect beer and night sky.
As CVPS’ hacker extraordinaire, Ed Crumb grew up in San Diego, but now lives among the mountains and lakes in Seattle. If he's not in front of a computer creating new software, he's on his wakeboard or the volleyball court enjoying the increasingly nice weather in the Pacific Northwest.
Mateo is from Costa Rica, where he still currently resides. He enjoys the Caribbean beaches especially Puerto Viejo. When the sand gets too hot, Mateo loves to travel and explore other parts of the world. Mateo’s escape from work is through sports. He played soccer, volleyball and beach volleyball in high school and college. When he is not playing, he is usually watching all kinds of sports.
Ryan Leavitt served in the military for 4years as an infantry man for the U.S. Army. The division he was with was the 101st Airborne, and his battalion was 2nd 327 B Co. First platoon (No Slack).
When he got out of the military, he went to school to get a Bachelor’s degree in computer science – specifically in network engineering. He ended up in Washington state, going to WSU, and moved because he was offered a job working with an automation company that made machines that package McDonalds french fries, Arby’s french fries, and Starbucks coffee.
Solved Problems Specialist!
Donny Nunez is a solved problems specialist! He is from San Jose, Costa Rica, and likes to go to the beach, especially when it is particularly sunny. He also enjoys riding his mountain bike and exploring new places.
Always tries to keep focused on what really matters. He believes that we live in a wonderful world that is full of beauty, charm and adventure, and that there is no end to the adventures that we can have if only we seek them with our eyes open.
Mike Ledwold was born and raised in Poland. He lived there for 15 years when he got a call to move to U.S. for a new journey. He ended up in Ventnor/Margate New Jersey, where he currently resides. Worked in Atlantic City as a valet and was told most of the time that "those boxes with four wheels don't park themselves yet".
He later decided to throw people's luggage around as a bellman, but noticed that it wasn’t very fun. While working as a bellman and full-time traveler with CVPS, he graduated from Wilmington University with a Bachelor’s of Science in Network Internet and Design.
Federico Scariot is still striving to connect all things in the universe with one software application using the Unified Theory. He hasn’t found it yet, but is still trying, and would tell you that “it’s taking a lot longer than expected”.
When he’s not unravelling his brilliant software theories, he tries to write fiction, and is still waiting for his inner Dan Brown to surface.
In his spare time, he does a little golfing.
Michelle DeSelm just may be CVPS’ longest-tenured team member; celebrating almost 25 years with the company and enjoying every minute. Taking her first work steps in the valet office and watching the technological progression, she has some great stories to tell.
Outside of the company, she spends her time working on her small hobby farm in Michigan, alongside her husband and two daughters. Her favorite activity involves saddling up and riding into the sunset.
Mike Sweet was a valet all through college, working within many aspects of the parking industry from shopping malls, hospitals, and restaurants, to hotels, nightclubs and garages. He earned his Bachelor of Science degree in Exercise & Wellness from Arizona State and shortly after, started traveling the US delivering corporate wellness programs to Fortune affiliated companies like USAA, Anthem, and American Express. Mike is always in the service of his clients, as well as his team, but when he is off the clock, yoga on the beach, swimming laps, and house music are just a few of his favorite things.
Diego Pagán was born and raised in Puerto Rico. After finishing his degree in Hospitality Management, Diego decided to enter the world of hospitality in Central Florida (including working for “The Mouse”) and currently still resides in Central Florida. He has been part of the hospitality business world for over 25 years. He enjoys skateboarding, running and spending time with his 2 daughters. He’s truly an island boy and his persona is typical of the Caribbean life.
Brooke Payne resides in Kansas City, where she spends her days fixing what's broken. Before joining the CVPS team, she also fixed broken things- only this time it was people: she worked as an OR nurse. If the Kansas City Chiefs or Kansas City Royals aren’t playing, she spends her time watching her 3 boys play hockey. Once the games are over, her time is usually spent listening to good music or a podcast over a fabulous bottle of wine (though she admits it may have cost $9). If it’s warm outside, you will find her with her family and dog at the lake, fishing and camping (with the same $9 bottle of wine).
Limon Rahman was born in Bangladesh, grew up in Detroit, and now lives in Las Vegas. He worked in Casino industry for 15 years as a valet attendant and valet manager, but was excited to be offered a software technician position with CVPS. He considers his job perfect for him, because he loves to travel and explore the world. He has a beautiful and loving daughter and a new baby boy.
Zayed Sauti was born in the southern part of the Philippines. He is a Mass Communications major who chose a different path - customer service.
He is a self-proclaimed comic book geek and frustrated artist. Listens to both ska and metal music (but not at the same time). He enjoys playing basketball, video games included. Was addicted to NBA Live and 2K for a very long period of time until fatherhood knocked on the door, and he now teaches a fearless 2-year old how to wrestle - to prepare him for any future lion attack. (Note: there are no lions in the Philippines)
“All the world is a stage…and one man in his time plays many parts.” Sabrina adapts her professional style to play any role thrown at her and prides herself on her performance (and her love of idioms). From making spoons in East Glacier Park, to managing a call center in the suburbs, to stumbling into the parking industry, she is ready to cut her teeth at CVPS.
When she’s not taking care of official CVPS business - chasing squirrels, herding cats, spinning plates, etc. - she keeps busy rescuing pit bulls, exploring and sampling at craft breweries, and trying to perfect a recipe she saw on that British baking program - because no one likes soggy bottom. She grew up an Air Force Brat and spent much of her childhood overseas, but she considers Great Falls, Montana her hometown and currently lives in Minneapolis, Minnesota.
Chris has always had an interest in all things Tech. She has been working in the computer field for over 20 years and holds every Dell and Apple certification there is. A graduate of CEI with a degree in Network Systems, Christine is truly passionate about her job and takes pride in her knowledge and her ability to use her skills to help others. When she’s not working, she and her husband devote much of their time to rescue animals that have been neglected or abused and they also devote time and resources to helping the local homeless. Chris enjoys traveling, and although she is not a fan of tourists, she really enjoys being one. She also likes to spend time attending local concerts and shows. She is the proud mother of 1 son and she is currently attending college classes in her free time. She has almost completed her double major in Psychology and IT Business Management.
Chris spent much of his childhood in the pine barrens exploring nature and has maintained an appreciation for the outdoors ever since. He owns a dozen guitars but can only play them one at a time, sings, and has been in several bands. He is a self-proclaimed “Audio Nut”. He loves recording in his small studio setup. Building things is another passion of his, working mostly with wood. Always keeping busy, Chris is also a bookworm.
“There is no friend as loyal as a book.” – Ernest Hemingway
Born and raised right outside of Philadelphia, PA, Chris Wiles is a nerd who loves to tinker. He has spent most of his life in the service industry, holding the positions of host to general manager and everything in between. He then moved into manufacturing, spending several years as a service manager before coming to CVPS. When he’s not working, Chris enjoys backpacking, building vivariums, and solving creative thinking problems.
Even more amazing than our cool product line is the incredible list of clients we get to take care of on an almost daily basis. Take a look. These are properties that dreams are made of and the people behind them are some of the most fascinating and interesting people you have ever met. It is they who excite and motivate us to come up with yet another hit.