What is valet parking software?


Valet parking software is a set of mobile and desktop tools that enable a parking operator to increase revenue, reduce labor and damage claims, and to focus on delivering high quality customer service. Popular features ticketless valet options, photo-based vehicle damage inspection, PCI compliant credit card processing, and integrations with external software like PARCS, hotel, and casino management systems.


Impacts on Arrival & Retrieval Process


  • Increase revenue and customer satisfaction and reducing labor costs and exposure to liability for damage claims.
  • Record each step in the valet parking process, from guest arrival to departure and everything in-between.
  • Posted parking charges directly to guest folios through integrations with every widely used hotel management system.
  • Process credit card transactions through 5 major gateways with P2PE and EMV solutions.
  • Generate productivity reports that enable an operator or owner to run a more effective valet service.
  • Integrate to widely used hotel and casino management systems, as well as to all major PARCS.

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CVPS Valet Parking Solutions


Mobile Valet Parking Management

Quickly check in your valet customers, track all of your valet drivers and know when you are providing a great service. Monitor all vehicle request times and deliver parking and retrieval information directly to your valet attendants, no matter where they are. Ticketless valet, SMS and so much more...


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CVPS Valet Parking Solutions


Cash, Credit, Posting, SMS

Flash fast valet revenue control. Our valet software is designed to accommodate various forms of payment, discounts and an unlimited number of rate structures.


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CVPS Valet Parking Solutions


Protect yourself with damage photos

Document the existing condition of your valet cars to protect yourself against fraudulent customer claims. Fast as flash, more effective than SMS, a picture is worth a thousand words. All pics are associated with it’s date, time, ticket number, locations, etc… everything you need to know to solve the puzzle in case of a problem.


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CVPS Valet Parking Solutions


Valexa Ticketless Valet

Valexa is the world’s first valet parking skill developed for Amazon’s electronic personal assistant, Alexa.

The cutting edge of hospitality is the ability to connect all departments seamlessly. Valexa is exactly the type of virtual handshake that can make it happen- customers can instantly connect to any department in a hotel or casino operation, which opens thousands of possibilities for innovation.


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CVPS Valet Parking Solutions


CVPS.net Valet Parking Technology

Not everything is fun on a mobile screen, which is why we offer desktop client server valet systems in local or cloud configurations to accommodate virtually any valet client infrastructure. As the inventors of today’s popular valet parking software, CVPS.net also presents the most feature rich valet application available on the market today. If someone asked for it, chances are it’s in there and if it’s not, we’re probably working on it.


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CVPS Valet Parking Solutions


Customer Request Kiosks

Offer your customers more flexibility with convenient ways to pay for parking and request the return of their vehicle. Customer Request Kiosks (CRKs) can process credit card transactions, player club cards, bank notes, and they can prompt customers to scan bar-coded validations to apply discounts to the fee due. CRKs also provide feedback on vehicle status, retrieval times, and can also be restricted to certain guest types. Tablet models also available in floor, wall, or desktop configurations.


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CVPS Valet Parking Solutions


Valet Inspection Lanes

The idea of documenting the physical condition of a vehicle in order to identify the origin of damage has become an industry hit ever since we invented (U.S. Patent Issue #6630893) and brought the first valet management system to market back in 2002, also known as CVPS (Computerized Valet Parking System). After all, what’s more fun than scratching the slick surface of a departing accuser’s voice with a glossy image of Pixar damage technology? While the mobile valet solution works well for low to medium volume valet operations, a fixed lane is best for high volume valet environments. Garage entry/exit systems or outdoor canopy solutions. Whatever works for you.


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CVPS Valet Parking Solutions


Pay By Phone

  • No app to download
  • Secure credit card processing
  • Convenience fee revenue
  • Customer phone number masked for privacy
  • Supports validations
  • Completely contactless operation
  • Option to add gratuities


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CVPS Valet Parking Solutions


Ticketless Valet

  • Facilitates a fully contactless valet environment
  • No apps to download
  • Supports mobile credit card payment
  • Reduces lost claim check situations
  • Branding available
  • Supports customer satisfaction surveys


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CVPS Valet Parking Solutions


Online Reservation Integrations

Drive revenue opportunities and enhance your contactless environment.

  • No cash to exchange
  • No tickets to handle
  • Compute and collect for early arrivals and late departures
  • Additional integrations available


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CVPS Valet Parking Solutions


Stand-Alone Validators

  • Fast, user-friendly
  • Barcode and QR code compatible
  • Wireless connection options
  • Sleek, compact design
  • Table-top, floor, or wall configurations
  • Contactless operation


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CVPS Valet Parking Solutions


Contactless Payment

CVPS offers Near Field Communication (NFC) payment technology. With options like Google Pay and Apple Pay, give your customers more payment options and a touchless environment.


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CVPS Valet Parking Solutions


Guest Access Control

  • Electronic ticket
  • Text-for-Ticket & Scan-for-Ticket
  • QR credential can be saved to Wallet
  • No apps to download
  • Completely contactless operation
  • Available for all guest types
  • A variety of access credentials available


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